Devices
Opentra keeps a live inventory of client hardware so you always know what’s out there, who it belongs to, and what it’s costing.
Inventory
Section titled “Inventory”Devices sync in from Level.io and attach to the right client organisation via the explicit group map — so each machine sits under the account that owns it and appears on that organisation’s page. You get both a per-client view and an estate-wide table you can filter and search.
Device types & cost
Section titled “Device types & cost”Devices are classified by type (workstation, server, network device, and so on), and each type can carry a monthly cost — including a USD cost where hardware or licensing is billed in USD, converted at your configured exchange rate. This is what lets device counts feed straight into managed-service pricing and margin. Manage the list in Settings → Device types.
Lifecycle & value
Section titled “Lifecycle & value”Because the inventory is live, Opentra treats it as an asset register. The OS lifecycle report flags hardware approaching end-of-life, and the asset-management report turns the same data into fleet value, depreciation (straight-line and diminishing value) and a quarterly replacement forecast — the basis for a costed hardware-refresh conversation at the next QBR.
Monitoring & alerts
Section titled “Monitoring & alerts”Device health and monitoring alerts flow through the Alerts module, where critical and high-severity issues can raise tickets automatically.